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Terms and Conditions of Website

Disclaimer

Whilst Vansdirect makes every effort to ensure that the information contained in this website is accurate and current, we give no warranty or undertaking as to the quality, or freedom from error, of the contents of the website. The access or use by you of the contents of this website is entirely at your own risk. Vansdirect does not make any representation or warranty and expressly disclaims any and all such warranties and terms in respect of any products, services, information or materials. Depending upon the specification, purchasing a new vehicle may involve a time delay between ordering the vehicle and taking delivery. Images of our vehicles may have been digitally altered. This process is done to remove point of sale material from the vehicle and to add a digital backdrop.

Privacy Policy

Please see the privacy policy for details of how data is collected and used.

View our Privacy Policy

Cookie Policy

Please see the cookie policy for details of how cookies work on our websites.

View our Cookie Policy

Third Party Links

To provide increased value to our users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable directly or indirectly, for the (1) the privacy practices of such websites (2) the content of such websites, including (without limitation) any advertising, content products, goods, or other materials or services on or available from such websites or resources or (3) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

Contains Ordnance Survey data � Crown copyright and database right 2013. Contains Royal Mail data � Royal Mail copyright and database right 2013.

Access

You are provided with access to this website in accordance with these terms and conditions and any purchase by you will be strictly in accordance with our general terms and conditions of sale.

View our Terms & Conditions of Sale

Terms & Conditions for Vehicle Finance

We act as credit brokers and we are not a lender. Finance is subject to status and finance company acceptance. We can introduce you to a limited number of lenders and their finance products. We will typically receive a commission from the lender, as either a fixed fee or a fixed percentage on the amount you borrow. The commission we earn does not change by the type of finance, or the lender we introduce you to. A guarantee may be required. The finance rate will vary dependent of customer personal circumstances for in dealership purchases.

Telephone Calls

In our continual effort to improve our levels of customer service, please be aware that calls may be monitored and recorded for training and quality purposes.

Website Use

All intellectual property rights (including but not limited to copyright, trademarks, design rights and database rights, both registered and unregistered) in this website and its contents belong to Vertu Motors plc (the holding company of Vans Direct Limited) or one of its group or affiliate companies, or its licensors, or are otherwise used by Vertu Motors plc as permitted under applicable law. No usage rights of any of this website or its contents are licensed to you unless expressly stated in these Terms and Conditions.

You may view, copy and print the contents of this website for your own personal, private, non-commercial use. You agree to make use of this website and its contents only for lawful purposes. You may only establish and/or operate visible or invisible links to this website with the prior consent in writing of Vertu Motors plc.

You may not copy, reproduce, republish, adapt, modify or otherwise use any of the contents of this website for any other purpose (in particular any public, commercial purpose) without the prior consent in writing of Vertu Motors plc.

You may not directly or indirectly make use of any software or system in order to extract systematically, routinely or regularly data from this website or its contents. You may not use this website or its contents for any unlawful or malicious purpose, or for the purposes of causing offence, or any defamatory or libellous activity.

Without prejudice to the generality of the paragraphs above, Vertu Motors plc prohibits the use in conjunction with the website of any automated system or software, whether operated by a third party or otherwise, to extract any data or content from this website for comparative websites or any other commercial purpose, without the prior consent in writing of Vertu Motors plc.

Vertu Motors plc reserves the right to monitor your usage of this website and to suspend access to or use of this website if your use contravenes these Conditions and Vertu Motors plc also reserves the right to take such action as it considers necessary in relation to any unauthorised use of this website.

Terms & Conditions of Competitions

Competitions are open to anyone aged 18 or over. The specific rules of each competition, the prize for each winner and the applicable terms and conditions will be provided with or directly linked to each competition.

Terms & Conditions of Offers

The details of each offer or promotion and the applicable terms and conditions will be provided with or directly linked to each offer or promotion.

Vansdirect BTCC Facebook Competition

This competition is provided by Vansdirect Limited, a company registered in England and Wales with company number 06971144 whose registered office is at Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, NE11 0XA (Vansdirect). Participants agree to these terms and conditions (Terms and Conditions) and any information or guidance published by Vansdirect form part of these Terms and Conditions.

1) PRIZE: ONE winner will receive one pair of EXCELR8 Motorsport Hospitality Tickets to Donington Park BTCC race weekend, on Sunday 25th August 2024. There is no cash alternative, and the Prize cannot be exchanged for any other prize.

2) ELIGIBILITY: This competition is open to any person resident in the UK who is over the age of 18 and is a registered member of https://www.facebook.com (Facebook). Employees of Vansdirect or its affiliates and advertising or promotion agencies are not eligible, nor are members of these employees' families (defined as parents, children, siblings, spouse and life partners).

3) TIMING: This competition runs from the point the post is published on Facebook, to Wednesday 21st August 2024 at 23:59 (the Promotion Period(s)).

4) ENTRY: To be entered into the competition, entrants must on the specific Vansdirect Facebook competition post during the applicable Promotion Period: - Like the post - Tag a friend on the post; and - Comment 'WIN' on the post

Each person may only enter once and must only enter on their own behalf. Entries will be ineligible if they are incomplete; are found to be part of an attempt to use multiple accounts to enter; violate the rights of any other person or entity; are received outside of the Promotion Period; are reported to violate the terms governing use of Facebook. No purchase is necessary to enter the competition. Entry constitutes full and unconditional acceptance of these Terms and Conditions which may be updated from time to time. Vansdirect is not responsible for any failure or inability to enter. Vansdirect reserves the right to disqualify any entrant who it considers (at its absolute discretion) has violated these Terms and Conditions.

5) WINNER SELECTION: The competition winner will be selected at random each month by Vansdirect (at its absolute discretion). Entries will be ineligible if they: -       are incomplete; -       are found to be part of an attempt to use multiple accounts to enter; -       violate the rights of any other person or entity; -       are received outside of the Promotion Period; or -       are reported to violate the terms governing the use of that social media platform

No purchase is necessary to enter the competition. Entry constitutes full and unconditional acceptance of these Terms and Conditions. Vansdirect is not responsible for lost, corrupted or delayed entries. Vansdirect reserves the right to disqualify anyone who it considers violates these Terms and Conditions.

6) USE OF YOUR ENTRY: The winner of the Prize consents to his/her full name being made publicly available and posted on social media including Facebook as the winner. They also consent to permit or take part in any additional publicity which may be reasonably requested by Vansdirect. Any other personal data you provide when you enter may be used for future marketing activities by Vansdirect if you indicate your consent to such activity. Otherwise, this personal data will be used by Vansdirect, Vertu Motors plc and agents acting on their behalf only for the operation of this competition.

7) NOTIFICATION OF WINNERS: The winner will be contacted by Vansdirect or agents acting on its behalf via Facebook to claim their Prize. If a potential winner has not confirmed receipt of the notification within thirty-two (32) hours of the first attempt, another winner may be selected to replace them, and the potential winner will cease to be entitled to the Prize.

8) OTHER: No correspondence will be entered into regarding either this competition or these Terms and Conditions. In the unlikely event of a dispute, Vansdirect's decision shall be final. Vansdirect reserves the right to amend, modify, cancel or withdraw this competition at any time without notice before the Prize is claimed and the winner confirmed. Participants in this competition agree that Vertu Motors plc and its subsidiaries or group companies will have no liability whatsoever for any injuries, costs, damage, disappointment or losses of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of a Prize, or from participation in this competition. Nothing in this clause shall limit Vertu Motors plc's or its subsidiaries' or group companies' liability in respect of death or personal injury arising out of its own negligence or liability arising out of Vertu Motors plc's fraud. This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook or Greggs plc..

9) SPIRIT OF THE COMPETITION: If an entrant attempts to compromise the integrity or the legitimate operation of this promotion by hacking or by cheating or committing fraud in ANY way, we may seek damages from that entrant to the fullest extent permitted by law. Further, we will disqualify that entrant's entry to this competition and may ban the entrant from participating in any of our future competitions, so please enter fairly.

Vansdirect | Fast Lap experience with the Bristol Street Motors EXCELR8 Motorsport Team | Terms and Conditions

This promotion is provided by Vertu Motors plc, a company registered in England and Wales with company number 05984855, whose registered office is at Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, NE11 0XA, trading as Vansdirect. Participants agree to these terms and conditions (Terms and Conditions) and any information or guidance published by Vertu form part of these Terms and Conditions.

1) PROMOTION: 2 (two) winners will each receive a Fast Lap driving experience with the Bristol Street Motors EXCELR8 Motorsport Team with one of its Team Drivers (Prize) sitting in the passenger seat of a Bristol Street Motors EXCELR8 Motorsport Team BTCC car at Donington Park, Castle Donington, Derby, DE74 2BN on 4th November 2024 (Circuit).

The Prize is not transferrable, cannot be exchanged for cash, and cannot be transferred to an alternate date or venue. Under no circumstances can this Prize be transferred to a third party or sold for any financial amount.

The Prize does not include any associated costs or expenses (e.g., travel, food, drinks, fuel, or any additional costs). The winner is responsible for travel to and from the Circuit.

The Prize is subject to the terms and conditions of Race Marketing Associates Limited as the experience provider, EXCELR8 Motorsport, and those of the Circuit (together the Organisers). The winner and any guest(s) attending the Circuit to enjoy the Prize must comply with all policies, rules, and reasonable instructions provided by the Organisers, and it is the responsibility of the winner and their guest(s) to ensure that they read applicable terms of entry. The Organisers reserve the right to remove any entrant or winner (and/or their permitted guests) for failing to comply with those policies, rules, or instructions or otherwise behaving in an inappropriate manner. Winners are responsible for the behaviour of their guests.

2) ELIGIBILITY: This promotion is open to any person resident in the UK who is over the age of 18 and is licensed to drive. Employees of Vertu or its affiliates, advertising or promotion agencies are not eligible, nor are members of these employees' families (defined as parents, children, siblings, spouse, and life partners).

Contact details (name, mobile number, and email address) are required for entry and must be submitted online as specified by Vansdirect. A satisfactory motorsport declaration signed by a winner will be required for participation - a copy is available on request and winners may be required to provide a current driver's licence, photo ID, and any other documents required by the Organisers to claim the Prize at the Circuit.

3) TIMING: This prize draw will run from 22nd August 2024 to 23:59 on 30 September 2024 (Promotion Period).

4) ENTRY: To enter, you must respond to Vansdirect's direct contact by completing your personal details in the online entry form as specified by Vansdirect during the Promotion Period, for your chance to win.

Each person may only enter once and must only enter on their own behalf. There is a maximum of ONE Prize per entrant. Entries will be ineligible if they are incomplete, are found to be part of an attempt to enter multiple times, violate the rights of any other person or entity, or are received after the Promotion Period. No purchase is necessary to enter.

Entry constitutes full and unconditional acceptance of these Terms and Conditions and all terms and conditions of the Organisers each of which may be updated from time to time. Winners must abide by those terms at all times. Vertu and the Organisers accept no responsibility if the winner and/or the winner's guest are denied entry or asked to leave the event for failure to abide by such terms, any applicable law or regulation, or because of their inappropriate behaviour.

Vertu is not responsible for any failure or inability to enter. Vertu reserves the right to disqualify any entrant who it considers (at its absolute discretion) has violated these Terms and Conditions.

5) SELECTION OF WINNER: The winner of the Prize will be selected at random by Vertu at its absolute discretion from all entrants who have entered the draw in the ticket promotion and met the entry requirements during the Promotion Period. The draw will take place on 4 October 2024.

6) NOTIFICATION OF WINNERS: The winners will be notified via telephone, SMS, or email by Vansdirect before 8th October 2024.

7) USE OF YOUR ENTRY: Each winner consents to his/her personal data being provided to the Organisers. They will be provided with information (including name and address) of the winner for prize administration, and databases may be checked against any banning orders as well as the National Police database for those who may be subject to a court banning order. The Organisers will not use winners' personal details for reasons other than the above, unless lawfully permitted to do so. Each winner's personal data will not be retained or used for any purpose other than distributing the tickets and the operation of the event.

Any personal data you provide when you enter may be used for future Vansdirect, Vertu, and any affiliated company's marketing activities only if you indicate your consent to such activity. Otherwise, this personal data will be used by Vertu and agents acting on its behalf only for the operation of, and in connection with, this promotion.

8) OTHER: No correspondence will be entered into regarding either this promotion or these Terms and Conditions. In the unlikely event of a dispute, Vertu's decision shall be final. Vertu reserves the right to amend, modify, cancel, or withdraw this ticket promotion at any time and for any reason, without notice. Participants in this promotion agree that Vertu will have no liability whatsoever for any injuries, costs, damage, disappointment, or losses of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse, or use of the tickets, or from participation in this promotion. Nothing in this clause shall limit Vertu's liability in respect of death or personal injury arising out of its own negligence or liability arising out of Vertu's fraud. This ticket promotion is in no way sponsored, endorsed or administered by, or associated with, EXCELR8 Motorsport, Tom Ingram or Race Marketing Associates Limited.

Notwithstanding any other terms and conditions of this promotion (including all terms and conditions of the Organisers), no refunds or any other monetary compensation will be paid in relation to any Prize that a winner has won in this promotion where any event is rescheduled, postponed, delayed or cancelled (for whatever reason).

Participants agree that Vertu is not the operator of the circuit and driving experience, and it has no liability whatsoever for any injuries, costs, damage, disappointment or losses of any kind resulting in whole or in part, directly or indirectly from participation in the driving experience.

9) SPIRIT OF THE PROMOTION: If an entrant attempts to compromise the integrity or the legitimate operation of this promotion by cheating or committing fraud in ANY way, Vertu may seek damages from that entrant to the fullest extent permitted by law. Further, Vertu will disqualify that entrant's entry to this ticket promotion and may ban the entrant from participating in any future giveaways/promotions/competitions run by Vertu or any of its affiliates, so please enter fairly.

10) LAW AND JURISDICTION: This promotion and these Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. The winner irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or its subject matter or formation (including non-contractual disputes or claims).

Welsh Construction Show | Van-tastic Aim Challenge | Terms and Conditions

This competition is provided by Vansdirect Limited, a company registered in England and Wales with company number 06971144, whose registered office is at Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, NE11 0XA (Vansdirect). Participants agree to these terms and conditions (Terms and Conditions) and any information or guidance published by Vansdirect forms part of these Terms and Conditions.

1) PRIZE(S): There will be THREE winners based on the three highest combined scores from the competition. The ONE player with the highest score will receive a £250 Amazon voucher AND a 'Vansdirect Driver Pack' (a van 'essentials' bundle containing, but not limited to, floor mats, seat covers, keyring, pen, first aid kit). Those players with the second and third highest scores will receive ONLY a Vansdirect Driver Pack each. There is no cash alternative, and the Prize cannot be exchanged for any other prize.

2) ELIGIBILITY: This competition is open to any person resident in the UK who is over the age of 18 and who is in attendance at the Welsh Construction Show on the 9th October 2024 at the Swansea.com stadium. Employees of Vansdirect or its affiliates, advertising or promotion agencies are not eligible, nor are members of these employees' families (defined as parents, children, siblings, spouse, and life partners).

3) TIMING: This competition will be available to enter during the Welsh Construction Show in Swansea, which is open from 9 am - 2 pm on the 9th October 2024 (Promotion Period).

4) ENTRY: To be entered into the competition, entrants must during the applicable Promotion Period:

  • Visit the Vansdirect team at STAND 63 and provide their name and appropriate contact details to a Vansdirect team member; and
  • Take THREE individual throws at the fabric target, where the player's throwing arm must not go beyond the table on the stand.
Each person may only enter once and must only enter on their own behalf. Entry constitutes full and unconditional acceptance of these Terms and Conditions, which may be updated from time to time. Vansdirect is not responsible for any failure or inability to enter. Vansdirect reserves the right to disqualify any entrant who it considers (at its absolute discretion) has violated these Terms and Conditions. No purchase is necessary to enter.

5) SELECTION OF WINNERS: The winners will be based on the top three combined highest scores from the three individual throws at the target. In the event of a tie, Vansdirect will select the winner at its absolute discretion.

6) USE OF YOUR ENTRY: The winners consent to their full names being made publicly available and posted on social media (Facebook/X/LinkedIn/Instagram) as the winners. Any personal data provided during entry may be used for future Vansdirect and affiliated company marketing activities only if consent is given. Otherwise, personal data will be used only for the operation of this competition and associated activities.

7) NOTIFICATION OF WINNERS: The winner will be notified via email within one week (7 days) of the end of the Promotion Period. If the winner does not respond within twenty-four (24) hours, another winner may be selected to replace them. The winner may be asked to provide identification or other documents to confirm eligibility before receiving the Prize.

8) OTHER: No correspondence will be entered into regarding either this competition or these Terms and Conditions. Vansdirect reserves the right to amend, modify, cancel, or withdraw this competition at any time before the Prize is claimed and the winners are confirmed. Vansdirect and Vertu Motors plc will not be liable for any injuries, costs, damage, or losses resulting from participation in this competition, except in cases of negligence or fraud. This competition is not sponsored, endorsed, or administered by Amazon or the manufacturer of the 'Vansdirect Driver Pack.'

9) SPIRIT OF THE COMPETITION: Any attempt to compromise the integrity or legitimate operation of this competition by cheating or committing fraud will result in disqualification. Vansdirect may seek damages to the fullest extent permitted by law and may ban the entrant from future competitions.

10) LAW AND JURISDICTION: This competition and these Terms and Conditions are governed by the law of England and Wales, and the courts of England and Wales will have exclusive jurisdiction over any disputes.